Privacy policy

PRIVACY POLICY

Last updated: August 19, 2026

ONLE respects your privacy and is committed to handling your personal information responsibly and transparently.

This Privacy Policy explains what information we collect when you visit our website, place an order, create an account, contact us, or otherwise interact with ONLE, and how that information may be used.

Information We Collect

Depending on how you interact with our website, we may collect:

  • your name, email address, phone number, billing address, and shipping address;

  • information related to your orders, purchases, returns, and transactions;

  • payment and transaction information necessary to complete a purchase;

  • account information, preferences, and settings, when applicable;

  • messages and other information you provide when contacting us;

  • technical information such as your IP address, browser, device, and network information;

  • information about how you browse and interact with our website.

We only collect information that is reasonably necessary to operate our store, provide our services, improve your experience, and meet our legal obligations.

How We Use Your Information

We may use your personal information to:

  • process payments and complete orders;

  • arrange production, fulfillment, shipping, returns, and exchanges;

  • communicate with you about purchases, orders, customer support, or account activity;

  • maintain and improve our website, products, and services;

  • personalize your shopping experience;

  • prevent fraud, misuse, and security threats;

  • send marketing communications when permitted by law or with your consent;

  • comply with applicable laws, regulations, and lawful requests.

Service Providers

We work with trusted third-party service providers that help us operate our website and business, including providers of website infrastructure, payment processing, order fulfillment, shipping, analytics, communications, fraud prevention, and related services.

These providers may receive or process personal information only when necessary to perform their services, comply with legal obligations, protect legitimate interests, or as otherwise permitted by applicable law.

Some providers may process information in countries other than the country in which you live.

Payments

Payments are processed through secure third-party payment providers. ONLE does not independently store complete payment card details when those details are handled directly by a payment provider.

Payment providers may process your information according to their own privacy and security practices.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential features, remember preferences, understand website performance, prevent fraud, and, where permitted, provide analytics or relevant marketing.

Where required by applicable law, you may choose whether to allow non-essential cookies through the privacy controls available on the website.

Marketing Communications

If you choose to receive marketing emails or other promotional communications from ONLE, you may unsubscribe at any time using the unsubscribe option included in those communications.

You may still receive non-promotional messages related to purchases, orders, account activity, customer service, security, or other necessary communications.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including completing transactions, maintaining business and financial records, resolving disputes, preventing fraud, and complying with legal obligations.

Retention periods may vary depending on the type of information and the reason it is being processed.

Your Privacy Rights

Depending on where you live, applicable privacy laws may give you rights regarding your personal information, including the right to:

  • confirm whether your personal information is being processed;

  • access your personal information;

  • request correction of inaccurate or incomplete information;

  • request deletion, anonymization, or restriction of certain information;

  • request portability of your information where applicable;

  • withdraw consent where processing is based on consent;

  • object to or opt out of certain forms of processing, marketing, sharing, or targeted advertising where applicable;

  • obtain information about how and with whom your information is shared.

Some rights may be subject to legal exceptions or verification requirements.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of online transmission or electronic storage can guarantee absolute security.

International Data Processing

Because ONLE operates online and works with service providers in different locations, personal information may be processed or stored outside your country of residence.

Where required, appropriate safeguards are used for international transfers of personal information in accordance with applicable data protection laws.

Children's Privacy

Our website and products are not directed specifically to children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and, where appropriate, delete the information.

Third-Party Links

Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, and ONLE is not responsible for the privacy practices of websites or services that we do not control.

Changes to This Policy

We may update this Privacy Policy when necessary to reflect changes to our website, business practices, services, or legal obligations.

The current version will always be published on this page with its most recent update date.

Contact

For questions about this Privacy Policy, our privacy practices, or your personal information, contact:

ONLE
contact@onleleon.com